Salt
Contact & Support
We treat every customer like family. Whether you have a question about your order, need a recipe tip, or want to learn more about our salt — we're here for you.
Email Us
We're a small, family-style team. You email us, a real person reads it, and you get an answer — fast.
[email protected]Quick Response
We respond to every inquiry within 24–48 hours during normal business hours. Usually much faster.
Authentic & Direct
Questions about sourcing, ingredients, or Sicilian salt traditions? We know our product inside and out.
Support Topics
What Do You Need Help With?
Product Questions
Curious about the difference between coarse and fine? Need guidance on which salt suits your cooking style?
Orders & Tracking
Check the status of your order, get tracking info, or ask about expected delivery times.
Returns & Exchanges
Need to return or exchange an item? Reach out and we'll walk you through the process.
Shipping Information
Free shipping on every order. Questions about delivery times or shipping to your area?
Gift Sets & Bulk Orders
Planning a gift, event, or need salt in larger quantities? Let's make it happen.
Wholesale & Restaurants
Restaurants, retailers, and specialty food shops — let's talk about carrying Sicilian Sea Salt on your shelves or tables.
Chef Partnerships
Food creator on Instagram or YouTube? We'd love to collaborate. Tell us about your channel and let's cook something up together.
Frequently Asked Questions
Common Questions
Our sea salt is harvested from the pristine waters off the western coast of Sicily, Italy — the same salt flats that have been producing salt for centuries. It's 100% pure, unrefined Sicilian sea salt with no additives or anti-caking agents.
Our coarse sea salt is perfect as a finishing salt — sprinkle it on grilled meats, roasted vegetables, or fresh salads for a satisfying crunch. Our fine sea salt dissolves easily, making it ideal for baking, sauces, soups, and everyday cooking.
We offer free shipping on every order! Most orders ship within 1–2 business days and arrive within 3–7 business days depending on your location within the United States.
We want you to be completely satisfied. If something isn't right, contact us and we'll make it right — whether that's a replacement, exchange, or refund. For full details, visit our Refund Policy page.
Absolutely! We love working with chefs, restaurants, caterers, and event planners. Email us with details about what you need and we'll work out pricing and logistics.
At this time, we ship within the United States. If you have a specific international request, reach out and we'll do our best to accommodate you.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, Shop Pay, and PayPal.
Keep your salt in a cool, dry place away from direct sunlight. Our glass jars seal well, but avoid introducing moisture. Stored properly, pure sea salt lasts indefinitely — it's a mineral, not a perishable product!
Get In Touch
Submit a Support Request
Our Promise to You
We love our customers and pride ourselves on treating you as if you are our family or closest friends. If you're not satisfied, we'll make it right — every time.